Terms & Conditions
Methods of Payment
Orders from Smart Canary can be paid for using a valid debit/credit card (Visa, Mastercard, or American Express) in our secure payment gateway. We also accept Check or Money Order, however we are not able to ship the order until we receive one of these methods of payment.
Cancellation of Orders
All cancelled orders will be subject to a 3.5% charge for the credit card transaction fee which we incur.
Production Lead Times
A typical product order within the continental 48 United States may require a week or more from the customer's online order to the product being delivered to the customer. Product orders to Alaska, Hawaii, and to international destinations may require a lead time of three weeks or more. Newly released products may require additional lead time for manufacturing and shipping to the customer. If the customer provides an email address, Smart Canary will make reasonable efforts to notify the customer of any significant delays in the production or shipping of the customer's order.
If production or supply chain disruptions occur out of our control which delay the shipment, Smart Canary will not be held responsible. Shipping times vary depending on the destination of the products.
All artwork including and not limited to custom graphics, buttons, animations, and other graphics shown on our website or stored on our web server is copyrighted by Smart Canary, all rights reserved.
Please email us at firstname.lastname@example.org.